Privacy Policy

Privacy Policy

Effective Date: 01/05/2025

This Privacy Policy describes how Gwydir Industries ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.gwydirindustries.org (the "Site").  

1. Information We Collect

We collect information in a few ways:

• Information you provide directly to us: This includes information you provide when you:
  • Fill out forms on our Site (e.g., contact forms, newsletter sign-ups).
  • Create an account.
  • Place an order or make a purchase.
  • Communicate with us via email or other channels.
  • Participate in surveys or promotions.
  This information may include your name, email address, phone number, billing address, shipping address, payment information (processed securely by our third-party payment processors), and any other information you choose to provide.
• Information collected automatically: When you visit our Site, we may automatically collect certain information about your device and your activity, including:  
  • Your IP address.
  • Browser type and version.
  • Pages you view.
  • The time and date of your visit.
  • The time spent on each page.
  • Referring and exit pages.
  • Clickstream data.
  • Device type and operating system.
  We collect this information using cookies, web beacons, and other similar tracking technologies.
• Information from third parties: We may receive information about you from third parties, such as Google Analytics, which provides us with data about website traffic and user behavior. Our payment processors also provide us with information related to your transactions.  

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services: This includes operating the Site, providing you with access to your account, and fulfilling your orders.  

• To process transactions: We use your information to process your purchases and manage your orders, including shipping and handling.
• To communicate with you: We use your information to respond to your inquiries, send you updates about your orders, and provide customer support.
• To send you marketing and promotional communications: If you have opted in to receive marketing, we may use your information to send you newsletters, promotional offers, and other marketing materials. You can opt out of receiving these communications at any time.  

• To improve our Site and services: We use the information, including data from Google Analytics, to understand how users interact with our Site, identify areas for improvement, and develop new features and services.
• For security and fraud prevention: We may use your information to detect and prevent fraudulent transactions and other malicious activity.
• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.  

• For analytics and personalization: We use tools like Google Analytics to analyze website traffic and user behavior to understand our audience and personalize your experience on our Site.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, marketing, and website analytics (including Google Analytics). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.  

• For business transfers: In the event of a merger, sale of assets, financing, or acquisition of all or a portion of our business, your personal information may be transferred to the acquiring entity.
• To comply with legal obligations: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.  

• To protect our rights: We may disclose your information to enforce our terms and conditions, protect our rights, privacy, safety, or property, and that of our users or the public.  

• With your consent: We may share your information with third parties when we have your explicit consent to do so.
• Google Analytics: We use Google Analytics to collect and process data about your use of the Site. Google's ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.  

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your Browse activity on our Site. Cookies are small data files stored on your device. They help us to operate and improve our Site, personalize your experience, and analyze how our Site is used.  

You can control and manage cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Site.  

We also use Google Analytics, which uses cookies to collect information about your use of the Site. This information is transmitted to and stored by Google.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

6. Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:  

• The right to access: You have the right to request a copy of the personal information we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.  

• The right to erasure: You have the right to request that we delete your personal information in certain circumstances.  

• The right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.  

• The right to object to processing: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing.  

• The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.  

• The right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.  

To exercise any of these rights, please contact us using the contact information provided below.  

7. Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to the practices of those third parties. We encourage you to read the privacy policies of any third-party websites you visit.  

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our Site. The updated policy will be effective as of the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

Gwydir Industries
PO Box 371
Moree NSW 2400
gwydirindustries@bigpond.com.au
02 6752 3202